Lowe`S Flooring Pergo Installation' title='Lowe`S Flooring Pergo Installation' />Top 1. Reviews and Complaints about Pergo. My husband and I purchased 4. Pergo flooring from Lowes in Santee, CA in May of 2. Here is the Pergo Information Malaysian Kempas PW 8. Global Passage Dark WoodCherry. We installed them ourselves as they are very easy to install. However after the third day of having them installed we noticed how easy the Pergo scratches. Our 3 year old daughter was pushing around her dolly in the baby stroller doll weighs 1pound and stroller weighs 2 12 and the stroller left scratches on the flooring. My daughter is a very petite 3 year old weighing 2. I called Lowes the next day and they said since they did not install it I needed to call Pergo. Well I tried Pergo three different times and they kept telling me to go back to the store it was bought from that they could not help. This went on for about 3 months before I had enough and filed a complaint at Lowes against Pergo. That was in August. Well Pergo sent a man out sub contractor for Pergo named Glenn who was highly rude and got dirt all over my cream carpet and wood floors which took me 2 hours to clean after he left. He said that by his findings, I was at fault for allowing our daughter to play with a stroller that had non rubber wheels on the Pergo floor. I called Pergo directly 1. I spoke with Seth who told me my claim was denied and then spoke with a woman named Tanya who told me she was the Boss and there was not anyone higher than her I could speak with. She told me that she saw the photos and too found no valid claim. Chemicals Nicotine Patch. I was very upset and said how can Pergo not back up their product when Pergo shows children riding a tricycle on the commercials showing how durable the floors are. That is the whole reason we purchased it was to withstand a playroom for our 3 year old. Needless to say I did not get anywhere with Tanya and she told me I would have to hire an attorney if I was going to get anything else out of her. She said Pergo was merging with a Canadian based company and that they would be dealing with it so it really was not her problem. I was so upset about the lack of effort on Pergos side to really back a product up that is sold nationwide. I truly thought that when we bought the Pergo that came with a 2. As it turns out we have a 5. Well I filed a complaint with the BBB and the same two individuals I had a problem with at Pergo are the same two who responded back to BBB telling them they are still going to deny the claim because in their warranty information is stating that is does not cover improper or inadequate maintenance or accidents, such as damage. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring. They do not necessarily represent the opinions of. Looking for the best flooring Consumer Reports has honest ratings and reviews on flooring from the unbiased experts you can trust. I do not intend now or ever to claim ignorance. I am just shocked that a childs small stroller would leave such damaging marks on a flooring that animals nails go across and do not scratch. I truly feel that Pergo misrepresented the durability of this flooring and should have better information letting consumers know the sensitivity of this type of flooring. I am in the process of possibly taking this to small claims court. Lowe`S Flooring Pergo Installation' title='Lowe`S Flooring Pergo Installation' />What is a floating floor It is a type of flooring installation where the planks attach to each other and rest on top of a subfloor. That means that if you want to. Laminate flooring is a great option for RVs because you can have the beautiful look of a hardwood floor without all the maintenance and installation challenges. Browse our wide selection of Laminate Flooring at Lowes Canada. Find Light Shade Laminate Flooring, Medium Shade Laminate Flooring, Dark Shade Laminate Flooring and. Shop pergo max 7.